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From cane paddocks to coast lines and the suburbs in between, Cairns has been home for the past 27 years.
Born in Mackay to hard working parents, I am the youngest of two. We moved to Cairns when I was just three years old to be closer to family and for my Dad to pursue his dream of becoming a cane farmer.
My career in Insurance began in 2009, shortly after graduating year 12. I started in an administration role where I fell in love with getting to know people and providing the highest level of customer service. Over the past 12 years I have worked in various roles as an Insurance Broker. I hold a Diploma of Financial Services (Insurance Broking) and was awarded young professional of the year in 2017. I have gained invaluable knowledge of the unique insurance market in Far North Queensland and have made many wonderful connections along the way – colleagues, clients, insurer’s, assessors, and lifelong friends.
I am delighted to have joined the amazing team at Astute, and I look forward to getting to know you all and building on these connections in my next role as General Insurance Office Manager. I will work closely with our team to ensure we are providing the highest level of service. We hope to take the fuss and fear out of what can sometimes be a very daunting and confusing industry.
I’m a family girl at heart who outside of work, enjoys soaking up all of the goodness that this region has to offer – camping, water skiing, hiking, swimming in the ocean and entertaining with friends in our home.
We have been using John since we bought our first house in 2008 and taken sound advice from him in all our finance dealing ever since; which has included, opening a business, building our second house and now purchasing an investment property. We trust the advice given to us and not understanding the finance world hugely rely on the knowledge given to us in making decisions. We thank Verena very much with her patience throughout each deal and her simple way of explaining the overwhelming fluff that the banks put on paper. Johns stickmen and drawings helped us immensely 🙂 We really feel like we have actually made some good friends when dealing with Astute.
Simon is fantastic! He explains and explains again if you don’t understand. He has helped us on a couple of occasions now and seriously, I wouldn’t go anywhere else or to anyone else.
John and the team looked after us on many fronts from mortgage, superannuation and even life insurance. We even compared rates on our new vehicle lease and Astute came through better than any bank.
These guys definitely have the XFactor
Simon Cody is a model financier… Courteous and talented… He’s an asset to the home loan industry
5 star service Love the Astute North QLD team, especially Billie. Thanks for your honesty and financial advice… will soon have a home for our family 🙂
We recently had an appointment with Astute to help us sort out our mortgage needs. From the moment we stepped into the building we were made to feel welcome. From Shae on the front desk to Damian during our appointment. Damian went above and beyond to help us with our needs, explaining things simply and offering further support. It all makes so much more sense when you have someone who knows what they’re talking about! Thank you so much.
Gus was incredibly helpful and went above and beyond his job requirements. My partner and I were blown away with the high level of customer service and extra assistance he gave us throughout the process making the purchase of our first home a lot less stressful. Gus was prompt, professional yet down to earth and always contactable. Dan and I have already recommended his services to friends and can’t speak highly enough of Gus.
