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From cane paddocks to coast lines and the suburbs in between, Cairns has been home for the past 27 years.
Born in Mackay to hard working parents, I am the youngest of two. We moved to Cairns when I was just three years old to be closer to family and for my Dad to pursue his dream of becoming a cane farmer.
My career in Insurance began in 2009, shortly after graduating year 12. I started in an administration role where I fell in love with getting to know people and providing the highest level of customer service. Over the past 12 years I have worked in various roles as an Insurance Broker. I hold a Diploma of Financial Services (Insurance Broking) and was awarded young professional of the year in 2017. I have gained invaluable knowledge of the unique insurance market in Far North Queensland and have made many wonderful connections along the way – colleagues, clients, insurer’s, assessors, and lifelong friends.
I am delighted to have joined the amazing team at Astute, and I look forward to getting to know you all and building on these connections in my next role as General Insurance Office Manager. I will work closely with our team to ensure we are providing the highest level of service. We hope to take the fuss and fear out of what can sometimes be a very daunting and confusing industry.
I’m a family girl at heart who outside of work, enjoys soaking up all of the goodness that this region has to offer – camping, water skiing, hiking, swimming in the ocean and entertaining with friends in our home.
Being newbies to town & the housing market, it was reassuring to have the guidance of Liam from Astute. We felt like one of his family by the extent of his efforts. His honesty, calming persona, knowledge & ability to explain the scary & unknown house buying process in our ‘speak’ was invaluable. Not to mention the fantastic custom home loan we have secured. I would highly recommend, and already have recommended, his services. Thank you again Liam and the Astute Team.
I was very impressed with the quality of service and support. Jasmin really went beyond to ensure my equipment loan went as smooth and quickly as possible which took a great deal of stress out of setting up my new business. I would highly recommend Astute’s EF team Donnie, Morene and Jasmin for any car or equipment loans.
Being self employed is always a bit of a struggle when it comes to home loans. The amazing team at Astute made this happen for us. Their down to earth yet professional approach is very reassuring. Excellent customer service and follow up throughout the process that made it less nerve racking. Call them or pop in, make the first step and I can gguaranteethey will do their best to make it possible. A big thank you to John, Damian and the amazing Shae- Shae who could teach a few things to hospitality people. Cannot thank you enough so I recommend you to everyone in need of a loan
I had no understanding of how the insurance side of Astute worked. After my first visit with Peta I was blown away with how she explained everything to me. And what I didn’t understand she was happy to take the extra time to explain them again. I felt she was very thorough and when I left I was able to think about what suited my needs to make a decision on how I wanted to proceed. Thanks Peta for advice.
Billie is friendly and genuine. She is knowledgeable about the products she talks about and comes across as someone who will work hard to get you the best possible deal.
John and the team looked after us on many fronts from mortgage, superannuation and even life insurance. We even compared rates on our new vehicle lease and Astute came through better than any bank.
These guys definitely have the XFactor
We just wanted to say thank you for all your help & hard work!
We would have been lost in this whole process without you.